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KMDonlon's avatar
KMDonlon
New Contributor III

Need help with possible connectivity issues

Cleared my event log early this morning and came home to see all this....I have a Netgear C7800 gateway & not sure of why I am seeing these warnings on a consistent basis. This is from a 12 hour period today.

Cable Connection:

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  • ChrisL's avatar
    ChrisL
    Former Moderator
    @KMDonlon

    I checked from this end and the levels all seem fine and the while most of those events listed are non-issues they don't appear to be repeating. Are you seeing problems with both wired and wireless connections?

  • KMDonlon's avatar
    KMDonlon
    New Contributor III

    They unfortunately repeat often and daily, I cleared my log to actually see what happens during a single time period. I get Dynamic Range Window violations several times a day along with the others listed. I was told on another site that my downstream levels are not ideal and could be tweaked & my upstream is close to being too high due to SNR issues in my line.

  • ChrisL's avatar
    ChrisL
    Former Moderator
    @KmDonlon

    You could try bypassing cable splitters or testing at a different cable out to see if that helps any. If not, it may be necessary to have a technician come out and troubleshoot further.