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Sondre's avatar
Sondre
New Contributor

Need contact with Cox Support from outside US

Hi! I have used cox internet for one year in the US and cancelled it on friday. Now I am home in Norway and need to communicate with cox support regarding my account. The live chat is not working from here, is there an email address I can reach to ask a question about my account? I cannot login to my account from Norway either, because then a SSN is required, which I do not have since I am norwegian.

Regards, Sondre

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  • ReneeG's avatar
    ReneeG
    Former Moderator
    Hi Sondre,

    We're happy to assist. Please email our team at cox.help@cox.com. Be sure to include your name, complete address, and your issue.