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Betti's avatar
Betti
New Contributor

Narrator

All of a sudden we have a narrator on all programs. How do I get ride of it?

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  • DustinP's avatar
    DustinP
    Moderator
    Hi Betti,

    I would recommend going into the receiver settings to check the audio settings. Verify Secondary Audio Programming (SAP) is off. If it is off, then turn it on, then back off again. Exit the menu and check for the audio again. If not resolved, then verify the TV audio settings that it is off as well.

    After these steps, if the audio is not normal, then I recommend unplug the receiver power for 20 seconds and allow the reset to finish. Please update us on your findings.