My Wifi: Invalid Modem
I have an Arris DG2460 (Dual Band WiFi) which I'm renting from Cox. When I try to use the My WiFi service, it tells me my modem is ineligible. Yet, my modem is listed on the site as an eligible modem.
I've tried rebooting the modem. Am I missing a step or something?
Any help would be appreciated.