My IP Is Blacklisted
I have a website, tried to login to my webmail and couldn't. Asked my Host what's wrong and they said my IP is blacklisted and to ask my internet provider.
I did and Cox is going to give me a new modem to correct this, I asked my Host if this was the correct action, and they said
"That is not the problem at all. Rebooting the modem may get you a new IP that is not blacklisted. If it does it would just pass the blacklisted IP to someone else. They really need to fix the problem.
If they give you a new modem it would get you a different IP and you may no longer be blacklisted. That is a way to bypass the issue but not fix it. someone else on their network is just going to end up with the problem."
So folks, what should Cox be doing about this??