Multiple connection timeouts happening every few minutes
I have been having multiple connection timeouts while using my service, usually happening every 5 minutes. I can't enjoy my online gaming for more than that time without being disconnected from the servers. I have tried everything from unplugging the modem for a few minutes then plugging it back in, having the modem's power go directly into the power outlet, replacing the rental modem that I was using with a newer and faster one, being directly hardwired into the modem and not using the router, changing DNS servers, and flushing the DNS. Cox even sent a "technician", though he was only contracted, to my home to check my wires. He said everything looked fine. Yet the problem persists. This problem has been going on for more than year now and I'm extremely frustrated and just lost on what else to do. Any help or advice would be greatly appreciated. Thank you.
Sorry I have been ultimately busy with work this past week, but yesterday a technician came to my home and ran tests on the wires outside. He had noticed the black wire connecting my home to the box outside was bad, so he sent in an order to have it replaced. The people came within a couple hours and replaced the wires outside and it seems the issue has been resolved. Thank you guys for your input!
