Support. When I try and open my MS email program the screen begins to blink on and off and then resets my graphics card to basic display driver, lo-res and will not allow me to access email. There seems to be an incompatibility with Cox ad Windows 10. MS email. I can access email via my connection on cox.net. I can access email from other servers. It is only to combination of windows 10 and cox services that i get this bug. No error message. Just malfunction. I have deleted and reinstalled the Mail program and the problem persists. Any advice?

@philipconcerned If the graphics card is resetting as described it may be time to reach out to the PC manufacturer for assistance. I'd suspect there's either a problem with the video driver or the hardware itself. They may be able to help you diagnose further what could be happening.

Might see if you are in area of cox where they are having service issue. I am in kansas and they are having service issue. Wes

If it were a hardware problem it would be affecting all the other functions of the computer. It is not. Just Cox mail and windows 10. I've also been getting a barrage of worning messages from Cox as well as a phishing attempt. Seems something is amiss at COX

As ChrisL stated using a specific server is not going to affect the computers graphics. What program are you using?

Trying to use MS mail that came with Windows 10. all other programs work fine. When trying to open MS Mail the screen blinks and then defaults to lo-res display driver. Have deleted and reinstalled Have searched for updated drivers Have removed accounts and added them again Same problem

MS Email and Windows 10 | Cox Community

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ChrisL
Former Moderator
@philipconcerned

If the graphics card is resetting as described it may be time to reach out to the PC manufacturer for assistance. I'd suspect there's either a problem with the video driver or the hardware itself. They may be able to help you diagnose further what could be happening.
wtcoxks
New Contributor
Might see if you are in area of cox where they are having service issue. I am in kansas and they are having service issue. Wes
philipconcerned
New Contributor
If it were a hardware problem it would be affecting all the other functions of the computer. It is not. Just Cox mail and windows 10.

I've also been getting a barrage of worning messages from Cox as well as a phishing attempt. Seems something is amiss at COX
XavierB
Former Moderator
As ChrisL stated using a specific server is not going to affect the computers graphics. What program are you using?
philipconcerned
New Contributor
Trying to use MS mail that came with Windows 10. all other programs work fine. When trying to open MS Mail the screen blinks and then defaults to lo-res display driver.

Have deleted and reinstalled

Have searched for updated drivers

Have removed accounts and added them again

Same problem
ChrisL
Former Moderator
@philipconcerned

I can't think of anything in the account settings that would affect the video display modes. I suspect this is more of a problem with how the Mail application is interacting with the desktop.
philipconcerned
New Contributor
thanks.

was finally able to reinstall Mail and Calendar (without annoying blinking and lo-res default) but now having problems syncing email.

Continues to tell me "out of date" and when i enter passwords that I use to access from cox website i get nothing.
ChrisW
Former Moderator
Hi @philipconcerned,

After reinstalling the Mail application, did you select POP/IMAP or Advanced when setting up the email account?
Griesel
New Contributor
Everything worked fine with windows live mail but I had to reinstall windows and microsoft ( in their great wisdom ) does

not allow windows live mail downloads. I have tried numerous times to get windows mail to work both pop3 and imac.

I can get the mail to work with an ipad mini 4 but prefer a larger screen on re-directs to browsers. I have been working

on this problem, off and on, for 6 months. It is extremely frustating. Does anyone have a full set of settings that works with

windows 10 pro mail???
Sharoonie
New Contributor
I use Windows Live Mail and have the same problem. A Cox representative told me WLV and Windows 10 are not compatible. It's very frustrating but she had no "fix" for it other than to use another email service.