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motorola_sbg658's avatar
motorola_sbg658
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motorola sbg6580 update

having issues with my Motorola SBG6580, It keeps having issues with channel 2, was told by cox tier 2 it needs to have the upgraded firmware by motorola to possibly fix the issue., Motorola put it back to cox. where can I get the correct firmware to possibly solve my issue?

connection issues T3 errors Timeout
Motorola SBG6580

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  • DerrickW's avatar
    DerrickW
    Valued Contributor
    Hi, I can verify you have the most up to date firmware that we offer. Please send an email with the account information to cox.help@cox.com; include the name and street address listed on the account and a link to this post.