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ecwdp's avatar
ecwdp
New Contributor

modem

I have a 3000D Netgear it's used and/or refurbished the wireless connection drops off intermittently, i would like to exchange it for the Motorola. Can i simply return it and request a replacement ?       

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  • ChrisL's avatar
    ChrisL
    Former Moderator
    @ecwdp

    If it's a rental if can be swapped at any time as necessary. Purchases are warrantied 2 years from the date of purchase.

  • grymwulf's avatar
    grymwulf
    Contributor II

    If I'm not mistaken, at least in my talks with some agents:

    Standalone modems - 1 Year

    Wifi Gateways - 2 Year

    Router-only purchases, Manufacturer only