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Kade's avatar
Kade
New Contributor

Modem Issues

I purchased a new Linksys modem and tried to install it. I followed the instructions that were included in the box. It never would connect, and the Ethernet light continued to blink instead of going solid. Is there something else we need to do to get the modem to connect?
connection issues

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  • StephanieS's avatar
    StephanieS
    Moderator
    Kade

    Please send an email to: cox.help@cox.com and include your full address so I can take a look at the modem and make sure it's functioning correctly.

    StephanieS
    Cox Support Forums Moderator