modem goes up and down
I have had 3 cox tech visits. tested and rebuit connections from street and all splitters replaced by cox tech. Now scheduled for a 4th visit. Called support - they cant see returns from the modem. I'm told it is the modem. Im not sure - same happened on old modem. I replaced with Linksys CM3008 in Nov 16 and still happens. Router is an Orbi. I post recent summary and last 20 events from the modem log here. I think line level is 36 db? this is without countour in the chain - direct wall to modem. no splitter - although it is a tech provided splitter and last tech even built the coax cables himself to make sure they were good. I deas? I am not sure why the 4th service call will be better than last 3? Esp if no one looks at the logs. Not enjoying having to chose between countour or internet - want to have both at same time. 18 year Cox customer here!
|DHCP Lease Time||D: 07 H: 00 M: 00 S: 00|
|Port ID||Frequency (Hz)||Modulation||Signal strength (dBmV)||Signal noise ratio (dB)||Octets||Correcteds||Uncorrectables||Channel ID|
|Reset FEC Counters|
|Port ID||Frequency (Hz)||BandWidth (Hz)||Modulation Type||DOCSIS Mode||Signal Strength (dBmV)||Channel ID|