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Anonymous1's avatar
New Contributor

Moca and internet

Can I add a moca adapter to cox service that only has internet? I currectly am using their phone/cable modem by Cisco DPQ3212 and Netgear R6400 wireless router. I dropped the cable and phone service.  I have coax outlets thru out my 2 story house but have weak wfi signals everywhere. Was hoping by adding the adapter I could use a direct wired ethernet to Roku for better streaming.

Any help appreciated.

6 Replies

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  • CarolLM's avatar
    Former Moderator

    Hi,  adding the MoCA adapter is not something Cox would support; and in doing that it's possible it may degrade your Internet signal.  In looking to strengthen your WiFi signal you may want to find a way to directly connect an Ethernet cord directly from your Roku to your router, consider purchasing a WiFi extender to strengthen the signal, or you can order a 2nd line of Internet service for that outlet, which will require a 2nd modem, or you may consider relocating  your Internet equipment to a more central location in your home.  Let us know if we can be of any further assistance to you!

  • Anonymous1's avatar
    New Contributor

    Adding another internet line would require additional fees. Also I have a wifi extender that does not help. The only way to extend ethernet is to run wire thru the attic and down thru the walls and I am not sure I can do that without hiring someone who could.

  • ChrisL's avatar
    Former Moderator

    Pulling an Ethernet through the walls would be the most reliable solution but probably cost a little more. MoCA adapter could also work but I'd price out running the Ethernet first. The overall costs could be comparable.

  • DerrickW's avatar
    Valued Contributor
    The modem you have is sufficient for the level of service that you have; it's a Docsis 3.0 modem with 8 downstream channels.