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rosebud's avatar
rosebud
New Contributor

missed calls in the phone tools

All of my incoming calls show as missed calls. When will this be fixed?

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  • Karen_R's avatar
    Karen_R
    Former Moderator
    Rosebud,

    Are there certain types of calls showing missed or all calls? Such as business calls vs someone you know calling? In state or out of state? Let us know Thanks
  • rosebud's avatar
    rosebud
    New Contributor

    Missed calls show on the website.  There is a message on the phone tools page that says techs are working on the issue...however, this has been going on for about 4-5 months..  Please let me know when it will be fixed. Thanks.

  • Ranger33's avatar
    Ranger33
    New Contributor

    For what we pay for our service you'd think that something like this could get fixed. I'm really tired of seeing the website message "We are aware that all incoming calls are shown as missed calls in Call History and are working on a fix to the problem. We apologize for the inconvenience." Please work faster. This has been going on for months now and it seems like Cox couldn't care less if it ever gets fixed.