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Joe_M's avatar
Joe_M
New Contributor

Minibox continues to indicate reboot required for update

One of our TVs has an issue where the minibox recycles every few minutes indicating reboot required.  When select is chosen on remote tthe TV resumes and the cycle continues.  The box was replaced and the issue continues.  There is a spltter in the house and a signal booster on this TV and one other that had pixilation problems.

All other TVs work without issue.

I am not willing to pay a service call as this issue was initiated AFTER we were forced to use miniboxes.  What is the solution?

Coxminibox
Minibox continues to request reboot and update

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  • BrianM's avatar
    BrianM
    Moderator

    You may want to try temporarily moving this minibox to a different room/cable outlet in the home to see if it still happens. If it does, the box itself will need to be replaced more than likely. (or vice versa, bring a box that is not having an issue into this room temporarily)

    Brian
    Cox Support Forums Moderator