Hello!
I have a new account and when the service tech installed everything last week he said "my tablet is down" so he was guessing at the install equipment.
Here is my question:
Is this a Mini Box (pictured below) ? Because I have 2 of these and 1 larger box.
I'm paying 8.50 + 8.50 + 8.50 for 3 of the HD Contour boxes, and if I have 1 large box and 2 mini boxes I should be paying 8.50 + 1.99 + 1.99. Right?
Thank you for your time and help!
Did you pay for Contour with 1 host and 2 clients(3 DVR's), or 1 Contour DVR and 2 mini boxes? Mini boxes are designed to replace direct to the wall CATV, not to replace regular boxes. They don't get the same channels. If you were charged for contour/DVRs and want mini, contact billing. If you want DVR's and got mini boxes, call technical support to have the technician come out to correct the equipment.
Your second sentence makes no sense, Mini boxes are not designed to replace mini boxes?
Tecknowhelp said:
Mini boxes are designed to replace direct to the wall CATV, not to replace regular boxes.
^ is obviously what he meant to say, Jorge.
Oops. It's because I fight my instinct to call them "digital" boxes, because all boxes are digital now. Thanks for correcting me.
