Forum Discussion

MarkCz's avatar
MarkCz
New Contributor

Mayweather/McGregor Fight

How do I get into the class action lawsuit over the Mayweather/McGregor fight. I paid $99.99 for the fight, and only was able to watch into the 7th round. At this point a box popped up on my tv screen saying that I had been watching tv for a long time with no activity. If I was still watching, press enter/select. I pushed enter/select several times, and the box never left my screen. We missed the 8th through the end of the fight. When I called after the fight, COX said there was nothing they could do, and I should have called them at the time. I didn't call them at the time because I was following what the screen said. It didn't say call COX. AT&T UVerse is coming to our area soon, and when they do, GOODBYE TO COX FOREVER!!!!!!

1 Reply

Sort By
Most LikedOldestNewest
Replies have been turned off for this discussion
  • ColleenD's avatar
    ColleenD
    Moderator

    MarkCz,

    I regret hearing you had trouble viewing the fight via your box. It's best to contact us directly whenever there is trouble so we can address it immediately. Please don't rely on your equipment to prompt you to contact us; we're here to help. You can reach us by phone, but you can also find us on  @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com.

    Let me look at this for you. Please email cox.help@cox.com with your full name, complete street address and a detailed description of the trouble you had. Please also include a reference to your forum post.

    The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us at the above mentioned contact points.

    I've moved your post to the TV Forum to better reflect the topic of your trouble.