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Tomzee's avatar
Tomzee
New Contributor

Mail not down loading in from Cox website using MSN

Hi, signing on to the Cox.com and trying to down load mail all I get are the three gray dots and the tab at the top has an XCox. I can down load using Ipad. I didn't have this problem until today. Is it MSN, Cox or some software in my computer? Is anybody else having this problem? TX

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  • GregP1's avatar
    GregP1
    Moderator

    Hi Tomzee,


    We are in the process of upgrading to a new web mail experience. The dots should pulse for a few moments then your inbox should load. If this is not happening please clear the cookies and cache then restart your browser then try to log in again . Please let us know the results