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zartect's avatar
zartect
New Contributor

MAC Address/Clone

Looking for the MAC Address option in Basic Settings where it should be and not finding it. Can someone tell me where I can find that option? Looked through every option on my router and didn't find anything.

4 Replies

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  • zartect's avatar
    zartect
    New Contributor

    NetGear CG3000D-RG. When I signed up for Cox last year they told me it was the best one, but the router UI is the old one and it doesn't even show the options I need.

  • DerrickW's avatar
    DerrickW
    Valued Contributor
    Were looking for the section labeled "MAC Filtering" in the router settings?  That section is listed under Advanced.  If you are not seeing the correct information we can verify that you are using the latest firmware.  We'll need the account information, can you please send an email with the name and address listed on the account?  
  • zartect's avatar
    zartect
    New Contributor

    No I wasn't looking for filtering. Address or address cloning. Email to who/what?

  • ReneeG's avatar
    ReneeG
    Former Moderator
    Hi zartect,

    Please email the team at cox.help@cox.com.