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Chaser72389's avatar
New Contributor

Internet speed

Is there a issue in Mesa, AZ area regarding internet. I got one of your pano wifi modems today and my speeds have been aweful. I went from 130-140 Mbps down 15-20 Mbps up with my old modem to 1 down and 2 up.

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  • Hi Chaser72389, We'd be happy to investigate this issue and address your concerns; however, we will need some additional information in order to do so. Please email our team at Be sure to include this post, your name, and complete service address.

  • The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High Speed Internet services with other customers. This appears as if you may need for someone to look into your account personally.  We can definitely be able to assist you with this.  Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email by at Provide us the name on the account with the full service address with a link to this thread so we can get started.