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Clarenceallen's avatar
Clarenceallen
New Contributor
Solved

internet speed

I'm paying for 100mbps but the most I can get 46mbps I'v tried everything taht customer service has suggested, but in still is running at about 44mbps on average, sometimes as low as 6mbps. I'm ready to switch providers, that seems to be the only solution. they told me to update my equipment, so I got the Panorama, that did'nt help!!! I'm tired!!

internet
  • MarkM1's avatar
    MarkM1

    Clarenceallen,

    We would like to take a closer look into your issue. Would you please email us at cox.help@cox.com your full address so we can look int this for you?

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  • MarkM1's avatar
    MarkM1
    Former Moderator

    Clarenceallen,

    We would like to take a closer look into your issue. Would you please email us at cox.help@cox.com your full address so we can look int this for you?

  • currytl's avatar
    currytl
    New Contributor

    Wow I WISH I had 46!! I have "premiere" internet (150mbps)  and get 10 down and 11 up. I have had techs out to my apartment in the last year and they can't seem to figure it out...without trying to blame my equipment cause they can't figure it out.