Forum Discussion

kent181's avatar
New Contributor

internet speed

Why are we paying for 50Mbps, when an the best days we get 17Mbps? When I complain I get told that 50 MBPS is not guaranteed and that is all.

1 Reply

Replies have been turned off for this discussion
  • ChrisL's avatar
    Former Moderator

    I did take a look at the connection from here and the modem seeks OK as far as I can tell. Can you try connecting a PC directly to the modem then resetting the modem and see if that works any better?