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kent181's avatar
kent181
New Contributor

internet speed

Why are we paying for 50Mbps, when an the best days we get 17Mbps? When I complain I get told that 50 MBPS is not guaranteed and that is all.

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  • ChrisL's avatar
    ChrisL
    Former Moderator
    @kent181

    I did take a look at the connection from here and the modem seeks OK as far as I can tell. Can you try connecting a PC directly to the modem then resetting the modem and see if that works any better?