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iamryanscott's avatar
New Contributor

Internet shutting off

So whenever I turn on my Xbox and play online, eventually my wifi will turn off. The router will still be on, but the wifi light shuts off and we lose wifi throughout the whole house. The wifi will only turn off when the xbox is connected online. Any explanation why this happens?

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  • AllenP's avatar
    Valued Contributor

    Sounds like the Xbox is causing the router to crash. Check for firmware updates for the router. What make/model is it? The load of the Xbox could be causing the router to overheat. Make sure it's in a well ventilated location.