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Internet_Speed7's avatar
New Contributor III

Internet Problems?

My upload speed (24 Mbps) is higher than my download speed (18Mbps).  What!?  Phoenix AZ, Tuesday 12/13, 10:40am.

Problem somewhere?

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  • ChrisL's avatar
    Former Moderator
    @Internet Speed Results

    I did take a look from here and the first problem that stands out is the modem itself. A 4 channel modem doesn't have sufficient capacity to sustain the speeds you're in billing for. See for more info on modems approved for use with our network by tier of service.

  • O ye...COX provide you only with half speed v,. you are assigned for.   I pay almost 100 backs for most awful slowest internet service I ever had