Internet nearly unusable
A few months back, our internet would stop working every now and again. No big deal, just reset the modem. Didn't give it much thought.
But then "every now and again" became weekly. Then daily. Now we're lucky if the internet sticks around for a solid hour without requiring the modem to be reset. We tried to watch the new Amy Schumer special on Netflix, and our internet pooped out three times during one 50 minute special.
The problem affects all of our devices - PC, smart TV, smart phones.
And the modem, which I have come to hate, continues to have all its lights solidly on, as if it has no idea there's a problem. Our phones don't, either. They think they have Internet but they don't, so they don't even switch over to Sprint LTE.
All the connections seem fine to me (but what do I know?), nothing seems like it's overheating... The modem's less than a year old, it should still have some vigor left in it.
I got on cox.com and reset the modem from there, too. Didn't work.
I don't know what's going on...
Can anyone help me?