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force113's avatar
force113
New Contributor

Internet is slowing up bad

Been noticing our internet is slowing up badly. This has been going on for awhile but some days its really bad. We have the newest modem for our high speed. Here is breakdown of our download and upload speeds. Services: Cox High-Speed Internet - Premier Package Your Results Start Cox Net Download Speed Upload Speed Latency Your IP Address Cox Market Tue Oct 18 9:02 PM Yes 47 Mbps 12 Mbps 5 millisec 68.96.124.185 Las Vegas Cox Net Download Speed Upload Speed Latency Your IP Address Cox Market Wed Oct 19 12:18 AM Yes 49 Mbps 12 Mbps 10 millisec 68.96.124.185 Las Vegas Wed Oct 19 12:02 AM Yes 47 Mbps 12 Mbps 5 millisec 68.96.124.185 Las Vegas Tue Sep 20 01:44 PM Yes 52 Mbps 12 Mbps 8 millisec 68.96.124.185 Las Vegas Sat Sep 17 10:52 AM Yes 60 Mbps 12 Mbps 8 millisec 68.96.124.185 Las Vegas Fri Oct 09 12:17 PM Yes 70 Mbps 16 Mbps 8 millisec 68.96.124.185 Las Vegas Fri Jul 04 09:47 PM Yes 65 Mbps 21 Mbps 12 millisec 68.227.19.17 Las Vegas Wed Jul 02 01:35 PM Yes 65 Mbps 22 Mbps 11 millisec 68.227.19.17 Las Vegas Mon Jun 30 10:50 PM Yes 18 Mbps 17 Mbps 15 millisec 68.227.19.17 Las Vegas Thu Jun 19 12:51 PM Yes 65 Mbps 21 Mbps 11 millisec 68.227.19.17 Las Vegas Wed May 28 10:16 PM Yes 65 Mbps 19 Mbps 13 millisec 68.227.19.17 Las Vegas Sat Aug 03 01:37 PM Yes 63 Mbps 17 Mbps 15 millisec 68.224.67.234 Las Vegas

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  • grymwulf's avatar
    grymwulf
    Contributor II

    You don't really tell us if you are on wired or wifi - I posted this earlier in another slow internet thread:

    To find the throughput on your connection, you need to test it directly from the source, so to speak.


    If you can, plug a computer directly into the gateway and test the speed there.  Here are a couple of different testers I use, fast.com and the googlefiber one will work on any device (tablets and smartphones too!) without having to download any apps/software -

    • http://www.fast.com
    • http://speed.googlefiber.net
    • http://beta.speedtest.net
    • http://myaccount.cox.net/internettools/speedcheck/speedcheck.cox

    The main reason I recommend testing with a computer directly plugged in, is that wifi is so variable.  For example, using a Galaxy S5 I just got a 30Mbps down on wifi.  Using a laptop (on wifi) right next to it I got a 120Mbps - both devices less than a foot from each other and 1 room away from the router.  If I plug directly in, I usually get between 120Mbps and 180Mbps (not always though, I have my occasional speed issues too!).