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jgrayjb's avatar
New Contributor

Internet drops

I upgraded to Windows 10 and installed wireless printer in the last week.  My internet keeps dropping.  When I iook at networks and connecitons it does not even show available networks.  I am at my wits end!  Any suggestions?

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  • AllenP's avatar
    Valued Contributor

    Other than a Windows 10 computer + printer, what hardware do you have ... gateway, modem, router, etc.  Is your computer wired to the router or WiFi.  Please test with a wired connection if possible. thanks.

  • Hi Jgrayjb,

    Did you experience any connectivity issues prior to upgrading to Windows 10? Is your computer connected to your modem with an ethernet cord, or are you connecting through your WiFi network?