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dldudwns0115's avatar
New Contributor

internet connection problem

these days I am having so much internet connection problems.

sometimes it works very slowly or does not work at all, and it happens every 5 second.

I reset my modem and router all the time and it is not working.

I don't know it is just bad COX internet service or I have other problems.

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  • AllenP's avatar
    Valued Contributor

    You didn't give us much to go by.  What gateway or modem/router do you have?  Are the problems with wired connections, WiFi or both.  If you haven't tested with a wired connection, please do.  That will help narrow the problem to the cable connection or WiFi.  Are you saying it drops every 5 seconds and you have to reset?  Can you describe the problem in a little more detail, thanks,