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rajakumar's avatar
rajakumar
New Contributor

Internet connection issue

Any idea with below error message with netgear wireless cable gateway CG3000DV2

Time
Priority
Description
 Thu Mar 02 14:41:28 2017  
 Critical (3) 
 No Ranging Response received - T3 time-out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:41:08 2017  
 Notice (6) 
 TLV-11 - unrecognized OID;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:41:07 2017  
 Warning (5) 
 DHCP WARNING - Non-critical field invalid in response ;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:41:01 2017  
 Notice (6) 
 Honoring MDD; IP provisioning mode = IPv4 
 Thu Mar 02 14:40:57 2017  
 Critical (3) 
 No Ranging Response received - T3 time-out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.0;CM-VER=3.0; 
 Thu Mar 02 14:40:42 2017  
 Critical (3) 
 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:37:27 2017  
 Critical (3) 
 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:37:00 2017  
 Critical (3) 
 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:36:28 2017  
 Critical (3) 
 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:36:28 2017  
 Critical (3) 
 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:36:28 2017  
 Critical (3) 
 16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:36:01 2017  
 Critical (3) 
 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:35:29 2017  
 Critical (3) 
 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:35:01 2017  
 Critical (3) 
 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:34:29 2017  
 Critical (3) 
 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:34:01 2017  
 Critical (3) 
 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:33:29 2017  
 Critical (3) 
 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:33:01 2017  
 Critical (3) 
 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:32:29 2017  
 Critical (3) 
 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:32:01 2017  
 Critical (3) 
 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:31:29 2017  
 Critical (3) 
 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:31:02 2017  
 Critical (3) 
 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:30:29 2017  
 Critical (3) 
 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:30:02 2017  
 Critical (3) 
 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:29:29 2017  
 Critical (3) 
 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:29:02 2017  
 Critical (3) 
 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:28:29 2017  
 Critical (3) 
 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:28:02 2017  
 Critical (3) 
 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:27:29 2017  
 Critical (3) 
 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:27:02 2017  
 Critical (3) 
 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:26:30 2017  
 Critical (3) 
 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 
 Thu Mar 02 14:26:03 2017  
 Critical (3) 
 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:bd:43:5e:7c:d4;CMTS-MAC=00:21:a0:fb:a7:88;CM-QOS=1.1;CM-VER=3.0; 

 

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;

1 Reply

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  • DerrickW's avatar
    DerrickW
    Valued Contributor
    Hello rajakumar,

    Those timeouts indicate some signal issues to your modem. Are there any splitters or amplifiers connected to the cable outlet?