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Bin's avatar
New Contributor

Internet ?

Hello there, I have internet Premium, how can i change that to a standard one? Do i need to call in? I have less people living in the house which i do not need premium internet?

3 Replies

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  • grymwulf's avatar
    Contributor II

    I would either call in to do it, or log in to your account and see if the option is there to adjust things.

  • Bin,

    Certain service changes can not be made online. As this is account related and not a technical issue other users can assist with please email with your inquiry or reach out to us via social media for assistance. 

    The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at