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slycooepr2456's avatar
slycooepr2456
New Contributor

I upgraded to premier but still get 32 Mb/s down. SB6121

My signal quality is good.

DownstreamBonding Channel Value
Channel ID 178  177  179  180 
Frequency 837000000 Hz  831000000 Hz  843000000 Hz  849000000 Hz 
Signal to Noise Ratio 37 dB  37 dB  38 dB  37 dB 
Downstream Modulation QAM256  QAM256  QAM256  QAM256 
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
3 dBmV   5 dBmV   4 dBmV   4 dBmV  

UpstreamBonding Channel Value
Channel ID 1  2  3  4 
Frequency 17600000 Hz  25800000 Hz  32200000 Hz  38600000 Hz 
Ranging Service ID 40  40  40  40 
Symbol Rate 2.560 Msym/sec  5.120 Msym/sec  5.120 Msym/sec  5.120 Msym/sec 
Power Level 36 dBmV  36 dBmV  36 dBmV  38 dBmV 
Upstream Modulation [3] QPSK
[2] 16QAM
[3] 64QAM
 		 [3] 16QAM
[3] 64QAM
 		 [3] 16QAM
[3] 64QAM
 		 [3] 16QAM
[3] 64QAM
 
Ranging Status Success  Success  Success  Success 

Signal Stats (Codewords)Bonding Channel Value
Channel ID 178  177  179  180 
Total Unerrored Codewords 3525510714  3525510626  3525510827  3525510841 
Total Correctable Codewords 129  108  110  65 
Total Uncorrectable Codewords 681  796  587  620 
What could be going wrong?

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  • ChrisL's avatar
    ChrisL
    Former Moderator
    @slycooepr2456

    The SB6121 doesn't have sufficient capacity to maintain the Premier speeds we currently offer. I'd suggest looking into a new modem that supports a minimum of 8x downstream channels.

  • No_More_Cable_B's avatar
    No_More_Cable_B
    New Contributor

    No More Cable Bills:

    [Copy&Paste the link to view video]

    https://www.youtube.com/edit?video_id=wROUdmO-uY8