I guess I ma a heavy user? greed will put you out of business
They say it effects less than 2% of customers and they refer to them as heavy users.
I have a family of 5, 3 kids, that play games and stream youtube and sometimes netflix.
We never download movies or games or anything of that matter and yet, we always *reach 85%* of our cap.
This month I got my notice and we were in NY for 20 days, no one home... sure thing....
I also have every single TV channel they offer, my bill is 270 a month with ultimate internet, now they want to charge me more for going over 1tb?
Sorry, it aint gonna happened I am looking into satellite tv and at another ISP.
I will be saving money if I was to switch to centurylong and directv..
I can understand if people pay 100 a month for ultimate and they stream away 24/7 on 5 tvs, some of us pay for your *** tv services with 10s of worthless channels we never watch, why hit us?
bad move cox, I been a customer for 20 years, I am gone as soon as I see a dollar over charge on my account