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alfansome's avatar
alfansome
New Contributor

how to cancel a movie rental

I accidentally started to watch a move rental; I stopped after a few seconds, but it is still showing as purchased. How can a cancel it?

(I had set up a purchase pin and was trying to see how it worked)

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  • NicholeC's avatar
    NicholeC
    Moderator
    Hi alfansome,

    I can take a look at your acct to confirm the cancellation. Please email your full name, address, last 4 of the social, the movie that was purchased, and the link to this thread to cox.help@cox.com.

    Thank you,