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ricardoboricua's avatar
New Contributor

How to autotune to hd channels?

I want to go to the hd version of any channel I pick, searched thru all the menus and cannot find that option. Chatted with a service rep and he told me that is not possible to auto tune to hd. That makes no sense, what kind of garbage technology am I dealing with here?

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  • DerrickW's avatar
    Valued Contributor
    HI, you should be able to view the HD version of the majority of your channels. The list of SD only channels is shorter. What type of cable box do you have? You can filter your guide to show you only the HD channels in the guide with our Contour service.
  • Andrew_Wees's avatar
    Contributor III

    copied from the channel lineup pdf

    If you have an HD-capable television connected via a Cox mini box, you will be able to view TV Starter and TV Essential channels in High Definition by tuning to either the two-digit or three-digit Standard Definition channel or the corresponding HD Channel in the 1000-series range. For example, with a mini box, The Weather Channel may be viewed in HD on either channel 43 or channel 1043 (the Weather Channel numbers in your market may be different). If your television is connected via equipment other than a mini box, such as a Cox HD receiver or a Coxprovided CableCARD together with a CableCARD compatible retail device (and a Cox-provided Digital Tuning Adaptor for certain channels), programming is available in high definition only at the HD Channel position – typically the four-digit number above 1000.

    sounds like mini boxes have no option bt to view the HD verion while HD and HD/DVR's and cable have to tune to the 4 digit channel number