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ScottStewart's avatar
ScottStewart
New Contributor

How do i get a backup battery?

I paid for it, but the installer didn't have it, and he said it was probably being mailed...  But I paid for it to be installed, and it never came in the mail.  Why can't I just email the question, why do I have to do this?  Why didn't they just install what I paid for?

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  • MarkM1's avatar
    MarkM1
    Former Moderator

    ScottStewart, can you email us at Cox.Help@cox.com your address so that we can look to see what has happened to your equipment?