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TheophilusThist's avatar
New Contributor

How can I not be on the Cox Network?

When I try to run a speed test for my Internet service, I noticed that there is a statement saying I am not on the Cox network? I click on the question mark, but nothing happens. I am using Cox for my Internet and TV, so how can I not be on the Cox network?

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  • JonathanJ's avatar
    Former Moderator

    Are you logging on to and running speed test if not check link

  • Bruce's avatar
    Honored Contributor III

    I didn't login with my Cox account and the test worked.  There are no Cox cookies on my computer.  Perhaps it worked after validating my Cox-assigned IP address because it's listed under Speed Test Results.

    Unless Thistle's IP address is masked...or modem MAC, whichever Cox should work without logging into your account.