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sage777's avatar
sage777
New Contributor

How can Cox charge a 12% Overdue fee for missed bill?

So my bill is 77.99 just for internet service, which seems pretty high to me as it is... and then if you miss your payment date, they charge you an additional 12% on top of that.... I didn't know my Cox account was a Bank Credit Card..

How does Cox get away with this non-sense?

Missed Bill
Overdue fee

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  • MichaelJ's avatar
    MichaelJ
    Moderator
    HI, the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.