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willrich6539's avatar
New Contributor

horribly slow internet speeds

would someone be able to help me rectify what is wrong with my home internet. I am paying for the 100Mb connection, however when I run speed test the highest I have seen in the last week is 13Mb. I have reset the modem numerous times, I have reconnected every device to ensure the most up to date settings are in there. I also disconnected every device except one and the 13Mb is the best I could see. Considering I constantly stream Hulu, and other video services with multiple phones and tablets connected, with never an issue. Now I can only stream data onto one device and the video will buffer if any of us get on facebook.

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  • ChrisL's avatar
    Former Moderator

    Would it be possible to try connecting a wired Ethernet device with a gigabit port and testing your speeds that way to see what results you get?