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Mittens's avatar
Mittens
New Contributor

High Rate of Errors

Most of the channels on my Arris SB6190 are fine with little or no errors but I have one channel that is very very high compared to the rest.  This is after about 4 days of uptime. 

Channel Lock Status Modulation Channel ID Frequency Power SNR Corrected Uncorrectables
1 Locked 256QAM 75 825.00 MHz -0.90 dBmV 37.64 dB 7 0
2 Locked 256QAM 73 813.00 MHz -0.70 dBmV 37.36 dB 16 0
3 Locked 256QAM 74 819.00 MHz -0.80 dBmV 36.61 dB 5 0
4 Locked 256QAM 76 831.00 MHz -1.00 dBmV 37.36 dB 4 0
5 Locked 256QAM 77 837.00 MHz -1.10 dBmV 37.36 dB 7 0
6 Locked 256QAM 78 843.00 MHz -1.60 dBmV 36.61 dB 4 0
7 Locked 256QAM 79 849.00 MHz -1.70 dBmV 37.36 dB 8 0
8 Locked 256QAM 80 855.00 MHz -2.10 dBmV 36.61 dB 7 0
9 Locked 256QAM 81 861.00 MHz -2.30 dBmV 36.39 dB 17 0
10 Locked 256QAM 82 867.00 MHz -2.70 dBmV 35.60 dB 21 0
11 Locked 256QAM 83 873.00 MHz -2.90 dBmV 36.61 dB 15 0
12 Locked 256QAM 84 879.00 MHz -3.00 dBmV 36.39 dB 51 0
13 Locked 256QAM 85 885.00 MHz -2.80 dBmV 36.39 dB 59 0
14 Locked 256QAM 86 891.00 MHz 0.90 dBmV 36.61 dB 59 0
15 Locked 256QAM 87 897.00 MHz 1.80 dBmV 37.64 dB 52 0
16 Locked 256QAM 88 903.00 MHz 0.80 dBmV 37.36 dB 19 0
17 Locked 256QAM 89 909.00 MHz 0.00 dBmV 37.64 dB 17 0
18 Locked 256QAM 90 915.00 MHz -0.90 dBmV 37.36 dB 12 0
19 Locked 256QAM 91 921.00 MHz -1.60 dBmV 37.36 dB 26 0
20 Locked 256QAM 92 927.00 MHz -2.20 dBmV 36.61 dB 1300787 15817250
21 Locked 256QAM 93 933.00 MHz -3.00 dBmV 36.61 dB 17 0
22 Locked 256QAM 94 939.00 MHz -3.60 dBmV 36.39 dB 27 0
23 Locked 256QAM 95 945.00 MHz -4.10 dBmV 36.61 dB 29 0
24 Locked 256QAM 96 951.00 MHz -4.70 dBmV 36.61 dB 47 0

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  • ChrisL's avatar
    ChrisL
    Former Moderator
    @Mittens

    I did push a firmware update to the modem which tries to address a few known issues with it. Let us know if you see any improvement.