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skifreek's avatar
skifreek
New Contributor

hd channels not clear at all

i have a 55" samsung un55ks8500 and my so called HD channels are anything but that.   There is literally zero difference between the non hd channels and the hd channels. Is this due to a bad HD box?   

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  • NicholeC's avatar
    NicholeC
    Moderator
    Hi Skifreek,

    What model box do you have and what cables are connecting the box to the TV?


    Thank you,
  • Bruce's avatar
    Bruce
    Honored Contributor III

    Could be a faulty box.  You should check the selected Output Formats on your cable box.  I'm not sure of your platform (Rovi or Contour) but you should select all the display formats:  480i, 480p, 720p, 1080i.

  • skifreek's avatar
    skifreek
    New Contributor

    its the Contour, and its connected to the tv via Samsung HDMI cables. 

  • BrianM's avatar
    BrianM
    Moderator
    Check to make sure the output format is set properly as Bruce mentioned. You may also need to check the TV settings as well.

    Brian
    Cox Support Forums Moderator