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GrprKing's avatar
GrprKing
New Contributor

Hallmark movies & mysteries channel

I talked with a tech person Thursday about the Hallmark movie-mystery channel being "down"......they told me it should be "fixed" sometime that day....now, 3 days later it's taken off the channel guide....what's up?   (Florida)

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  • SoonerAl's avatar
    SoonerAl
    Contributor II

    Hmmm...

    That channel is here in the OKC market. In fact I just tuned to it...

    What market are you in?

    Have you tried unplugging the Contour device, waiting 30 seconds or so then plugging in the Contour device and letting the channel guide rebuild?

  • GrprKing

    Is this happening on all of the mini-boxes? I've added this problem to a list of trends that our content engineers watch carefully.

    StephanieS
    Cox Support Forums Moderator
  • GrprKing's avatar
    GrprKing
    New Contributor

    dummy me...ran a channel scan & it added the channel back again

  • GrprKing

    Glad the channel is back, thanks for letting us know!

    StephanieS
    Cox Support Forums Moderator