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Ameible's avatar
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Guide menu blackout

When I press the guide button on the remote the menu that usually comes up is blacked out.

The program I was watching is still visible in the top left corner but the rest of the screen is black.

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  • Hi Ameible,

    I am sorry to hear you are having problems with the guide.  Is this happening in multiple rooms or just one?  Please try power cycling the box for about 2 minutes.  Let me know if there is any change after the power cycle.