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tiffani's avatar
New Contributor

Guide is Blank

When I hit Guide on my remote it comes up, however, it is blank. I have tried everything, even turning the box on and off. I know it isn't aremote issue because everything on the remote works.

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  • Bruce's avatar
    Honored Contributor III

    What else have you tried?  Did you unplug your cable box?  Unplug it  for 3 minute, plug it back in...and let its system reload.

    Is this a new problem?  You've previously seen programs on this Guide?  What box do you have?

    If unplugging the cable box doesn't work, call Cox and have them recycled its occurrence.