Good tech support experience
Camille T. was very professional and helped with the reinstatement of my service following a vacation. Now I'll be returning to the TV that I love along with my intenet service.
Forum: Apps Forum
Posted: 29 Jan 2013
Post Subject: Good tech support experience
Post author: weatherman22
I could not find a customer satisfaction survey anywhere so I thought I would post it here. My modem went bad and I had to replace it, my first call to tech support confirmed the bad modem, a call to get the new modem set up. Both customer service reps were helpful and polite. I would give tech support 5 star ratings if I had survey.