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Pauli's avatar
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Good tech support experience

Camille T. was very professional and helped with the reinstatement of my service following a vacation.  Now I'll be returning to the TV that I love along with my intenet service.


Forum: Apps Forum
Posted: 29 Jan 2013
Post Subject: Good tech support experience
Post author: weatherman22

I could not find a customer satisfaction survey anywhere so I thought I would post it here.  My modem went bad and I had to replace it,  my first call to tech support confirmed the bad modem, a call to get the new modem set up.  Both customer service reps were helpful and polite.  I would give tech support 5 star ratings if I had survey.