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daleksane's avatar
New Contributor

Getting Dial-Up speed for Premium Cost

So, we pay for Premium 100Mbps and I am lucky to max at 20Mbps, constant internet drops throughout the day. And, as I was reading the paperwork, I read that in the paperwork that we "get up to 100Mbps" oh, so paying over $100 for maybe 20Mbps is what it really is then? Why not just put that? $100 for up to 20Mbps, then I could have decided if that is what I really wanted to spend on such slow speed. How many people actually deal with these low speeds for such a high price? Can I get out of contract for Cox not providing what the representative said I was getting, she never said "up to 100Mbps" she said "You get 100Mbps". This is just really frustrating, and a huge rip off.  

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  • chris_c21's avatar
    Contributor III

    Your rant could have done with some actual technical data you know, but you'll probably never come back to this thread, so good luck with fixing your problem.

  • Tecknowhelp's avatar
    Valued Contributor II

    What modem/router/gateway? How are you testing your speed? Wired vs wireless? 

    I have preferred and as long as you can get a stable signal, I think it's great. Good value and lets you buy and use your own equipment.