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VN's avatar
VN
New Contributor

Frequent dropped connection.......again!

I am once again experiencing frequent dropped internet connection.  I hope it doesn't happen as I'm writing this.  It seems to happen at least once a year at various times.  My connection drops, I reset the modem only to have it drop again.  It may run for maybe a day and then it will drop suddenly and frequently.  Anyone out there experiencing the same?  It is very frustrating.  Once it happened while I was online taking a TIMED exam and I didn't finish in time because of the drops.  I'm seriously considering changing to another internet provider, but I don't know if that will make a difference.

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  • ChrisL's avatar
    ChrisL
    Former Moderator
    @VN

    From this end the modem reports a history of signal issues and the router appears to be an older model. I'd suggest testing without the router and possibly trying to bypass any cable splitters you can and see if there is any difference.