Forum Discussion

Archer_Fan's avatar
New Contributor

FOX NOW - video access

I have the Cox Essentials t.v. package plus internet and cannot get access to watch FXX shows at or through the FXNOW app. I've exchanged emails with the FXNow support and Cox support with no success. Nobody can tell me why I get the error message that I need to 'upgrade my subscription' when the channel is included in my t.v. lineup.  Does anyone else have this issue?  Any suggestions (besides switching providers)?

1 Reply

Replies have been turned off for this discussion
  • ReneeG's avatar
    Former Moderator
    Hi Archer Fan,

    I'm unable to locate your account information. I'd like to check a few things on the back end. Please email the team with your account details and reference this post to