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Kaybrown's avatar
Kaybrown
New Contributor

FOX News channel 44 has no sound

In the Norman Oklahoma region..across the city in trying to watch fox and friends news there is no audio..this is channel 44 and there is audio on the commercials ..I know of 3 residences across Norman that this is the case. It' almost like it is an intentional act to keep a pro trump news outlet from being heard. It needs to stop! Thank you

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  • Kaybrown's avatar
    Kaybrown
    New Contributor

    **this is on Sat and Sun ..do not know of other days.

  • StephanieS's avatar
    StephanieS
    Moderator
    Kaybrown

    If you're still having this problems this morning, please try going to the audio settings and making sure that SAP is disabled. It sounds like that may be the issue here.

    StephanieS
    Cox Support Forums Moderator
  • Kaybrown's avatar
    Kaybrown
    New Contributor

    I did not see your reply until now .. i may not be able to check your suggestion until next Sat morning .. . however ... if it is a tv setting then why is the news audio occasionally come on .. and why do the tv commercials have sound during sound outage on fox channel #44

    I will let reply to your post to what happened with your suggestion as soon as I get a chance to try it .. 

    thanks

  • Kaybrown's avatar
    Kaybrown
    New Contributor

    Hi .. great advice. I was of occasion to visit one of the affected residences last night and turning off SAP immediately fixed the problem.. however this morning I went over to the other residence and (its a group home) the tv is a wall mounted Hisense ... in accessing audio settings through menu function there is no SAP at all to turn on or off .. I tried playing with all of the audio settings to no good result .. still no audio on channel 44 .. I am told channel 9 is the same ... do you have any good advice at all that might fix this problem?