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colintucker's avatar
colintucker
New Contributor

Follow up on answered question about EMTA and DOCSIS 3.1

"All eMTAs have to be rented from us in order to be provisioned however we do not charge for them unless they also have integrated wireless gateways. You also do not have to use your eMTA for Internet if you have your own device you'd rather use for that purpose. Chris" 


Is there a link to instructions on how to set up the standard issue Cox eMTA modem WITH a standalone DOCSIS 3.0 or 3.1 modem? I subscribe to Cox for telephony but do not use it (instead, Google Voice)  because a better modem for internet is more important to me. Thanks in advance. C.   

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  • ChrisL's avatar
    ChrisL
    Former Moderator
    @colintucker

    We don't have anything that fits this description posted. Typically it's just a simple as using a cable splitter to allow both modems to be connected.

  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III

    if you are not using cox for phone why did you get a phone modem?

  • colintucker's avatar
    colintucker
    New Contributor

    I never would have dared to use two modems-- figured that would just be asking for trouble.  Looking forward to going this way tonight-- so simple!

  • colintucker's avatar
    colintucker
    New Contributor

    Had Cox telephone for years so have the Cox telephone modem sitting around; upgraded to better modem that doesn't have telephone. 

  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III

    the emta and phone modem are the same thing just different names.  return the phone modem to cox

  • colintucker's avatar
    colintucker
    New Contributor

    That'd be great (one less box plugged in!) but the newer modem does not have RJ-11 jacks, so it cannot pass a signal to a telephone.  I sense that is why Chris suggested running a cable splitter- one runs to the modem that fuels the home ethernet network; the other runs to the RJ-11 input on the telephone. 

  • ChrisL's avatar
    ChrisL
    Former Moderator
    @colintucker

    The requirements as I understand them are that you need phone and Internet service but want to use your own modem. If that is the case separate modems would be the solution. The eMTA provided by us for phone only and your own modem for Internet. They could either both be connected to a single outlet with a cable splitter or to different outlets in the home.

  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III

    You don't need a phone modem if your not using cox phone you could try porting your cox phone number to google voice