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mikepiet
New Contributor

Even with fancy new Cox modem, connection keeps dropping. Worse today than ever

Trying to work from home today but my connection keeps dropping out. Exact same issue I was having with my previous Arris cable modem and my Netgear N600. What the heck is happening here?

Regards,

Michael

http://imgur.com/5OUAkjk

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  • mikepiet's avatar
    mikepiet
    New Contributor

    Some logs

    Date Time Event ID Event Level Description
    3/29/2017 7:57 82000600 3 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 7:58 82000700 3 Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 7:58 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 7:59 82000700 3 Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 7:59 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:00 82000700 3 Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:00 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:01 82000700 3 Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:01 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:03 82000700 3 Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:03 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:06 84000700 5 RCS Partial Service;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:06 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:08 84000700 5 RCS Partial Service;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:09 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:19 82000300 3 Ranging Request Retries exhausted;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:19 82000600 3 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:20 82000200 3 No Ranging Response received - T3 time-out;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:24 82000300 3 Ranging Request Retries exhausted;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;
    3/29/2017 8:24 82000600 3 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=38:70:0c:50:7f:a0;CMTS-MAC=00:26:99:89:ca:8a;CM-QOS=1.1;CM-VER=3.0;