Forum Discussion

Old_Jedi's avatar
Old_Jedi
New Contributor III

Error on onscreen guide listings in Tucson, Arizona

The onscreen guide info for channel 84 is incorrect.  It currently shows LATV Information, but the channel actually is broadcasting THIS TV programming.  84 should be KWBADTV3, which is THIS TV.  88 is KWBADTV2, which is LATV.  You currently have them both mapped as LATV.

4 Replies

Replies have been turned off for this discussion
  • StephanieA's avatar
    StephanieA
    Former Moderator

    What model receivers do you have? Right now the guide shows The Hot Spot for channel 84 but is airing World Class Boxing?

  • Old_Jedi's avatar
    Old_Jedi
    New Contributor III

    I have a contour 2 6-tuner receiver.  Channel 84 is broadcasting THIS TV, as it should be, but the onscreen guide is showing program info for LA TV, duplicating channel 88.  Deleting either one from the favorites list deletes them both also, indicating that they are somehow tied or mapped together....

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    Hi Old Jedi,
    Try rebooting the box and see if that helps. Are you having issue on both boxes?

  • Old_Jedi's avatar
    Old_Jedi
    New Contributor III

    I have rebooted several times.  I have one tuner box, with two satellite mini boxes.  Channels 84 and 88 still seem to be mapped as LATV, with duplicate programming, and deleting one deletes them both from the favorites menu.  I cannot separate them.

    Channel 84 is supposed to be THISTV.  That is what is actually being broadcast.  You cannot see this for yourself on your sets?

    Thanks for looking into this